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Family BacklogSupport
We're happy to help. Email support@luklalogic.ai and we'll get back to you, usually within two business days.
Common questions
How do I invite my family?
Open Household › Members › Invite, then send the link or the 8-character code. They open the link (or enter the code) after signing in.
Open Household › Members › Invite, then send the link or the 8-character code. They open the link (or enter the code) after signing in.
I didn't get my sign-in code.
Check your spam folder, and wait a minute before asking for another code. Codes expire after an hour.
Check your spam folder, and wait a minute before asking for another code. Codes expire after an hour.
Does it work offline?
Yes. Changes are saved on your phone and sync when you're back online.
Yes. Changes are saved on your phone and sync when you're back online.
How do I cancel Family Backlog Plus?
Plus is billed through your Apple Account: Settings › your name › Subscriptions › Family Backlog Plus › Cancel Subscription.
Plus is billed through your Apple Account: Settings › your name › Subscriptions › Family Backlog Plus › Cancel Subscription.
How do I delete my account?
In the app: Household › Account › Delete account. Your profile and sign-in are deleted right away; see the Privacy Policy for what happens to shared household items.
In the app: Household › Account › Delete account. Your profile and sign-in are deleted right away; see the Privacy Policy for what happens to shared household items.